Customer Relationship Management (CRM) systems are ideal for organizing and automating delivery of customer leads and support feedback throughout all areas of your business: sales, marketing, customer service, and technical support.
Through integration with the Salesforce platform, your business can collect prospect leads and customer feedback directly from your websites, as well as automate the organization and delivery of these engagements to relevant divisions of your business. This ensures that follow-up time is timely and prospects are converted to customers.
Key Salesforce Components and Features include:
- Lead Management
- Easy-to-use Administration
- Social Media Integration
- Reporting and Analytics
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