How can Starkmedia we help you?

Our support staff monitors the Help Desk Monday through Friday from 8:00 a.m. to 5:00 p.m. to provide clients with technical and application support. To reach us, please fill in all of the information in the form.

Technical and application support services through the Help Desk are included in our Premium and Standard Hosting packages. If you have the Economy Hosting package you may use the Help Desk, however, your account will be charged the current support service rates.

Technical & Application Support Examples

Please reference the following examples to determine if you need technical or application support.

Technical Support Issues:

  • How to access your site statistics reports.
  • Need help using your site updater?
  • Have you forgotten your password to your Back Office?

Application Support Issues:

  • Your site updaters aren't working properly.
  • Error messages appear when trying to access pages on your site.
  • E-mail contact form is not functioning.

Contact Our Helpdesk