Access 24
Access 24 is Starkmedia’s 24-hour technical and application support connection. To reach our support staff, please fill out this
form. Please keep in mind that your account will be charged the current support service rates.
Technical and Application Support Examples
Please reference the following examples to determine if you need technical or application support.
Possible Technical Support Issues:
- How to access your site statistics reports.
- Need help using your site updater?
- Have you forgotten your password to your Back Office?
Possible Application Support Issues:
- Your site updaters aren’t working properly.
- Error messages appear when trying to access pages on your site.
- E-mail contact form is not functioning.
If you are not an Access 24 client, please use our
helpdesk service.
Please fill in all of the information.
