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The Power of Location Based App, Foursquare July 7th, 2010

The most common updates posted to one’s social network usually revolve around their own life and/or something they plan on doing. The hyper-usage and gross popularity of Facebook and Twitter also revolves around its users’ ability to write up to the second status updates. Foursquare has taken notice of Facebook and Twitter users’ slight narcissism and added features to make up-to-the-minute status updates easier, more compelling, rich, contextual, and locationally relevant. Below are some convincing reasons to latch onto Foursquare and the opportunities of this platform.

RELEVANCE.
The cornerstone of Foursquare is locational relevance, which is provided by using geolocation technology built into many modern cellphones. When a user is logged into Foursquare, businesses that are in the area and have a profile through Foursquare appear as the user enters their vicinity. By offering promotions to nearby users it substantially increases the relevance, and lowers the barriers to user participation, making them more likely to take advantage of the promotion, thus increasing your customer base.

COMPETITIVE ADVANTAGE.
Are any of your competitors in the neighborhood? Offer an incentive on Foursquare to entice users into your place of business rather than theirs. In addition to adding an incentive, Foursquare also allows users to leave comments and tips about a business. This feedback is yet another way to attract the user to your business, as word-of-mouth remains a very strong marketing tool. After all, people are most likely to listen to the people they’ve already chosen to listen to.

POTENTIAL.
Since the platform is still developing, there is an immense opportunity for growth. Foursquare has opened their API to developers, which increases the potential for new features, increased relevancy and usefulness.

REFERRALS.
When a user checks into a location they have the option to post to Facebook, Twitter, or both. Posting a ‘check in’ to your social networks will broadcast a recommendation to your social-sphere. Research shows that individuals are more likely to visit a place of business that was recommended by a friend, making Foursquare an excellent outlet for referrals.

Using Foursquare is cost effective and (in most cases) free. The potential reward for a business far outweighs the time and capital commitment necessary to get started and stay up-to-date. Our recommendation is to start using the application for personal use, recognize the potential and then register your business and discover the opportunity.

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Google Adds a Coupon Feature to its Local Business Results June 23rd, 2010

Every company wants prominence in Google’s search results. Whether this goal is reflected in carefully placed keywords in title tags, implementing bread crumbs or creative page descriptions, savvy online marketers have found methods of increasing site traffic.
Google’s newest feature – targeted towards local results – is a bright yellow price tag icon, denoting an online coupon. This feature can be added to a company’s local results, bringing great potential benefits to locally rendered search results. Read More

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Facebook’s Plan to Socialize the Web May 4th, 2010

Facebook wants to make the web more social by allowing you to connect with your Facebook friends and see their recommendations while surfing other websites. Facebook is hoping other sites will implement the “like” button, which enables users to leave a trail of where they have been and what they recommend. Businesses are excited over the potential traffic that could be gained through this new feature, but that’s just the surface: this should also help highlight the interests of their customer base to allow for better targeted, more effective marketing. Read More

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Qdoba’s Social Media Success April 9th, 2010

The beauty of social media is its versatility and wide range of applicability. Creativity is highly encouraged within the social realm and evidence of it often determines success or failure. Qdoba’s social media efforts focus on “fan” involvement and incorporate creative games, contest, and promotions to meet this goal.

Recently, I spoke with Doug Thielen, head of non-traditional marketing for Qdoba. During our conversation, we tackled the topics of a starting strategy, audience monitoring, and responding to negativity. Below is our interview, which highlights the key points of our conversation. Read More

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Rebrand & Redesign March 22nd, 2010

Located in the south-central region of Wisconsin, Meriter is one of the state’s largest community hospitals. Utilizing its size and wide variety of health services offered, Meriter’s focus continues to remain on delivering the highest quality health care to their patients. In 2010, Meriter launched their redesigned website – a testament to their commitment towards providing quality resources for the public. Read More

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The Soft Humming of Google Buzz February 16th, 2010

GoogleBuzzLogoGoogle’s Internet dominance is looming as Google Buzz settles within the market. In my previous post, I share Google’s recent acquisitions which often lead to tools worth adopting. In the case of Buzz, they are jumping into an already hot market-the social web-and are providing evidence against the argument that social media is fleeting. The platforms may come and go, but the social experience is here to stay.

I have just begun to experience Google Buzz, but below I have collected some interesting perspectives on this newly released tool.

How Google Buzz could benefit business.

A short video on how Twitter is the driving force behind Buzz.

A downside to all the Buzz.

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Creating an Online Experience January 12th, 2010

The New Year has begun, Christmas trees have been taken down, and resolutions have been made, but it’s hard not to forget the holiday experience. Whether you’re remembering the ball drop as you counted down to the New Year, the glow of Christmas lights, or the taste of sugary treats; it’s these experiences that create a fondness and anticipation for the next year’s festivities. Creating an online experience is an important part of gaining a loyal customer base, growing purchase opportunities, and acquiring prospects. Since the web doesn’t offer such tangible holiday experiences, improve your online experience by utilizing the following: Read More

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Google’s Acquisition of AdMob gives insight into Mobile Trends November 23rd, 2009

google acquisitionsGoogle is not only a dominant force in the world of search, but they are consistently investing in and developing the newest technologies. Studying their investments can often give insight to future trends in the tech world.

Let’s consider past acquisitions:
Online Maps through the acquisition of Keyhole in 2004 later renamed to Google Earth in 2005. If you have ever needed directions or simply wanted to pry into the location of an acquaintance’s home, then you have probably used Google Maps. With over 12 million Google Earth downloads, they have established quite a presence in the world of web mapping.

Web Analytics through the acquisition of Measure Map in 2006.
Where would your website be without the metrics available through Google Analytics? Google Analytics has empowered companies with the ability to track and improve their search engine rankings.

Online Video through the acquisition of YouTube in 2006.
Have you seen the wedding video of the couple dancing down the isle? The video gained so much popularity that the show, “The Office” decided to emulate it. Everyone from big brands like Target to average Joes have created viral videos on YouTube to promote themselves. YouTube has proven to be one of the best sources for gaining mass exposure.

Recently, Google purchased the Mobile Advertising company AdMob.
The purchase of AdMob is a strong indicator of Google’s intent on linking its current search engine based ad program with Admob’s Web Display and Application Display ad service. Now, by combining web ads with mobile devices, Google promises to create more useful mobile content for the user and increased opportunities to gain revenue for developers and advertisers.

As of today Google has acquired Teracent, an advertising company that displays ads that are customized to the consumer and site. This acquisition will likely enhance the relevance of each mobile application and advertisement.

Each of Google’s acquisitions has impacted the direction of the web in a significant way. Now Google has confirmed the significance of mobile marketing through the purchase of a mobile display company. The evidence is clear – make your presence known.

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Isn’t e-mail marketing dead? November 11th, 2009

mailboxCompanies are still utilizing e-mail marketing to enhance their business. Pew Research Center recently reported that more than 90% of adults send and receive e-mail making it the most used online activity. E-mail marketing is effective to announce promotions, broadcast sales, follow up with leads, and publicize events to your customers.

Resurrecting E-mail Marketing
4 steps to improve your e-mail marketing campaign:

Testing & Defining Metrics
An e-mail campaign should be approached similarly to buying a new car. Start with a test drive and track the:

  • title and subject line to see what gains the best response
  • date and time to determine successful delivery
  • appeal of the content to ensure the message is clear

Once testing has commenced you can target your sales efforts towards the response received. Through testing and metrics you will gain insight into best practices for your campaign and uncover your greatest customers.

Message Targeting
Relevance is the difference between an effective e-mail campaign and one flagged as spam. Targeting your e-mails towards your customers will increase relevancy and decrease the percentage of unopened or opted out e-mails. Customers have different interests and are at different points of involvement. Give them what they need for where they are in their journey. Your message should be an extension of your customers’ one-on-one experience.

Design
Don’t ignore the appearance of your e-mail, your customers won’t. Whether you choose a graphically engaging visual format, or a cleanly formatted, informative, text layout, demonstrating creativity could be a major factor in differentiating yourself from the rest.

Social Media
Social media has made a splash in the marketing world and can positively influence your e-mail campaign. It can provide another avenue to connect and add to your group of contacts. Social media also provides an opportunity to gain insight into your customers’ interests via ongoing conversations, further generating ideas for your next e-mail and increasing the opportunity to remain relevant in your message. Using social media’s viral nature to alert and build interest around your message will ensure the success of all your efforts.

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What is Google Social Search? October 28th, 2009

Google Social Search and what it could mean for your website’s search results

Google is at the forefront of web search thanks to its ability to innovate and stay a step ahead of its competitors. Due to the surge in popularity of social media sites, their most recent experiment utilizes our social media connections for more useful, personal search results! Just days ago Google came to an agreement with Twitter and will now be displaying tweets and other social commentary in their search results. Google has recognized the importance of our social connections and integrated them into search.

How it works:
In order to activate social search you will have to complete a Google profile and allow Google to access your social accounts and Gmail account to bring up your social search results via contacts. When you type in a query the normal results will be displayed and then as you scroll down you will discover information from your social contacts related to that search. The result? A personalized answer to your search query!

Its impact:
Thus far social media has been an effective marketing tool; however many companies have been reluctant to dive in. Improved search engine results may just be the payoff for companies who have built a strong online community. All the connections that you have made within Twitter, Facebook, etc. will be enhanced and your position as an industry leader solidified. If you have been reluctant about becoming involved in social media, it will be important for you to jump in and get your toes wet or be left in the wake. The shift in search solidifies the importance of a strong social presence.

What to do:

  • Explore new areas in the social realm
  • Connect with new people
  • Maintain connections through sharing valuable and relevant information

Are you in favor of search becoming social? Comment below.

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