Access 24 Outage Support

Here for you 24/7

Access 24 is Starkmedia’s 24-hour service outage support connection. Please note, Starkmedia monitors all services. Support is automatically alerted any time a service outage occurs and will begin working to correct the issue immediately. However, to insure Starkmedia is aware of your outage, you may fill out this form.

Other Links

Technical & Application Support Examples

Please reference the following examples to determine if you need to submit an Access 24 outage report. If your issue is not listed, please use the Help Desk form to contact Starkmedia instead.

Support Issues:

  • Your web site is down.
  • Your email services are not working.
  • Error messages appear when trying to access pages on your site.
  • Site applications are not functioning.